Meet Jodi Shays

Artist. Esthetician. British Perfectionist.

I never set out to build Queen Bee.

I just never wanted anyone who walked through our doors to feel like they were on a conveyor belt, treated like another appointment on a screen rather than a person.

In fact, if you’d told me years ago that I’d end up opening salons, creating products, teaching estheticians and spending an unhealthy amount of time discussing eyebrows, I’d have laughed you out of the room. I came to America from England looking for purpose, not a business empire.

Long before I became an esthetician, I was an artist. I drew faces on anything I could get my hands on. School books, bedroom walls… I even managed to decorate my school Bible, which went down about as well as you’d expect. My fascination was never just beauty. It was people. Faces. Character. The tiny details that make every one of us different.

Turns out, I never grew out of it.

Behind the Brand

When I opened Queen Bee, I wasn’t trying to build the biggest salon. I simply wanted to build one that felt different. Somewhere people walked in, exhaled and thought, “Oh… this feels nice.”

I wanted guests to feel looked after. Properly looked after. Just welcomed, listened to and sent back out into the world feeling a little more confident than when they arrived.

That's still what gets me out of bed in the morning.

The Queen Bee Difference

People often ask what makes Queen Bee different. Honestly? It’s probably the fact that I notice absolutely everything.

I’m a British perfectionist with ADHD and a classic Virgo. My team will tell you I can spot one rogue brow hair from across the room. I notice when a towel isn’t folded quite right, when someone’s tea has gone cold, or when a guest looks a little nervous walking through the door.

Some people call it attention to detail. I call it caring.

Nearly twenty years later, we’ve grown from one little Los Angeles bungalow into four Queen Bee locations, a training academy, our own products and a community of incredibly talented people. None of it happened because I had some grand master plan. It happened because we never stopped trying to do things better.

Beauty trends come and go. Kindness doesn’t, great customer service doesn’t, and doing things properly definitely doesn’t. That’s the Queen Bee Way.

And if you’re wondering whether I still wander around the salons straightening retail shelves, adjusting cushions and fussing over the tiniest details…

The answer is, absolutely.

How We Got Here

Two Decades of Bee-ing the Best

Nov 2004
Queen Bee starts in Jodi's home studio
Jodi gets first job in heart of Beverly Hills. Meets Larry King, learns all she needs to know about customer service
Jun 2007
The Culver City Bungalow opens
Queen Bee’s first location brings British hospitality to Los Angeles
Jun 2015
Queen Bee heads north, to Seattle
The Pacific Northwest called, and we answered.
Jun 2023
Seattle becomes a franchise, in trusted hands
Queen Bee Seattle becomes a franchise location owned by OG waxer and manager, Alexandra Dey
Jun 2023
Queen Bee goes to Dallas
The same standard of care in the Lonestar State
Jun 2024
A fourth home in Omaha
The Queen Bee empire expands
Jun 2027
Celebrating 20 years!
Award-winning, press-loved, and still personally obsessed with getting it right.
Our Philosophy

Making People Feel Good Never Goes Out of Style

We have always believed that exceptional customer service is just as important as exceptional treatments. It’s a philosophy shared by every member of the Queen Bee team, where making people feel genuinely looked after is simply how we do things. It’s the Queen Bee way.

People, Not Tickets

Luxury isn't about being fancy. It's about making people feel valued.

Queen Bee-Approved

We test it. We question it. We perfect it. Only then does it earn the Queen Bee name.

High Standards. No Shortcuts.

Beautiful results begin with exceptional customer service, experienced hands, & an unwavering attention to detail. We do things properly. Every single time